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PRIVACY & TERMS OF SERVICE

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ARCOM Power Equipment — Terms of Service

Effective Date: JAN 2025

Welcome to the ARCOM Power Equipment website (the “Site”), located at www.arcompower.ca. By accessing or using our Site, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Site.


1. About Us

ARCOM Power Equipment is a Canadian business located in Surrey, British Columbia, specializing in the sale, rental, and servicing of power equipment.


2. Use of This Website

You agree to use this Site for lawful purposes only. You may not use this Site:

  • To violate any applicable local, provincial, national, or international law.

  • To transmit any unsolicited or unauthorized advertising or promotional material.

  • To upload or distribute any viruses, malware, or other harmful software.


3. Product Information

We make every effort to display accurate product descriptions, images, and pricing on our Site. However, errors may occur, and ARCOM Power Equipment reserves the right to correct any inaccuracies, including pricing errors, and to update product information without prior notice.


4. Orders and Payment

All orders placed through the Site are subject to acceptance by ARCOM Power Equipment. We reserve the right to refuse or cancel any order at any time. Payments are processed securely, and we do not store payment information on our servers.


5. Intellectual Property

All content on this Site, including logos, images, text, graphics, and other materials, is the property of ARCOM Power Equipment and is protected by Canadian and international copyright laws. Unauthorized use or reproduction is prohibited.


6. Limitation of Liability

ARCOM Power Equipment shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Site, even if we have been advised of the possibility of such damages.


7. Links to Third-Party Websites

Our Site may contain links to third-party websites. These links are provided for convenience only, and ARCOM Power Equipment does not endorse or control the content of any third-party sites. We are not responsible for the content, privacy policies, or practices of any third-party sites.


8. Privacy Policy

Your use of this Site is also governed by our Privacy Policy. Please review it for information on how we collect, use, and protect your personal data.


9. Changes to These Terms

We may update these Terms from time to time by posting a new version on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.


10. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

ARCOM Power Equipment
Surrey, British Columbia, Canada
Phone: 604-533-0081
Email: arcompower@gmail.com
Website: www.arcompower.ca

ARCOM Power Equipment — Privacy Policy

Effective Date: JAN 2025

At ARCOM Power Equipment, accessible at www.arcompower.ca, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our Site.


1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Contact us through our website, email, or phone.

  • Place an order or request a quote.

  • Subscribe to our newsletters, promotions, or updates.

This information may include:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Purchase details

We also collect non-personal information automatically when you visit our website, such as:

  • Browser type

  • IP address

  • Referring website

  • Pages viewed and time spent on our site


2. How We Use Your Information

We use the information we collect to:

  • Process and manage orders, requests, and inquiries.

  • Respond to customer service questions and concerns.

  • Improve our products, services, and website experience.

  • Send you updates, promotional offers, and company news (if you have opted in).

We will never sell, rent, or trade your personal information to third parties.


3. Disclosure of Information

We may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, or marketing platforms. These providers are contractually obligated to keep your information secure and confidential.

We may also disclose your information:

  • To comply with legal obligations or court orders.

  • To protect our rights, property, or safety, or that of others.


4. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect some website functionality.


6. Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to the privacy practices of other websites, and we are not responsible for their content, policies, or practices.


7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw your consent for marketing communications at any time.

  • Request information about how we process your data.

To exercise these rights, please contact us using the details below.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised effective date.


9. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

ARCOM Power Equipment
Surrey, British Columbia, Canada
Phone: 604-533-0081
Email: arcompower@gmail.com
Website: www.arcompower.ca